Financial & Insurance

At the Oral & Facial Surgery Center, all of your personal information is safeguarded. All financial consultations are conducted in private and information is secure in our electronic patient records system. Our practice has made a commitment to provide the highest quality of healthcare services to our patients. These general financial policies have been established for our practice, which we believe will prevent misunderstandings about financial issues, as well as allow the payment flexibility that some patients need. Discussions of financial issues early in your treatment process will prevent most concerns and stress relating to payment for the service you will receive.

Several factors determine our fees. These factors include, but are not limited to: the severity of your condition, expected length of treatment and use of our expertise, training and professional judgment required correcting the existing problem.

We are happy to work with you to verify insurance coverage and assist you with alternative payment options. You may choose from one of the following options to pay for your treatment:

  • Pay with cash or check
  • Pay by debit or credit cards (MasterCard, Visa)

While we do not offer in-house financing, we have made arrangements with a healthcare financing company, Care Credit, which offers interest-free financing for qualified borrowers. If you are interested in this option, please ask one of our office staff how to apply or visit their website at www.carecredit.com for more information.

INSURANCE QUESTIONS

At the Oral & Facial Surgery Center, we make every effort to provide you with the finest surgical care and the most convenient financial options. To accomplish this goal, we work hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions regarding your insurance please ask our staff and we will be happy to assist you. It is important to be informed that if you are covered by dental/or medical insurance our professional services are rendered and charged to you and not the insurance company. As a courtesy to you, we will file your insurance for you to be reimbursed for these services. Our doctors are not on and do not participate with any medical plans including Medicare. If you are on any type of HMO that requires referrals, it will be your responsibility to obtain them.

WE URGE YOU TO BE FULLY AWARE OF THE PROVISIONS OF YOUR POLICY. PLEASE INFORM OUR OFFICE IF YOUR SURGERY NEEDS TO BE AUTHORIZED/OR A PRE-DETERMINATION NEEDS TO BE SENT TO YOUR INSURANCE COMPANY PRIOR TO SURGERY. IF GUIDELINES BY YOUR INSURANCE POLICY ARE NOT FOLLOWED, A PENALTY MAY APPLY WHICH WOULD RESULT IN A REDUCED REIMBURSEMENT. ANY OVERPAYMENT ON YOUR ACCOUNT WILL BE REFUNDED TO YOU IN A TIMELY MANNER.

PLEASE REMEMBER YOUR ARE FULLY RESPONSIBLE FOR ALL FEES CHARGED BY THIS OFFICE REGARDLESS OF YOUR INSURANCE COVERAGE.

Should any unpaid account balance be turned over to an agency or attorney for collection, all fees and court costs shall be chargeable to the responsible party. Any closed account and/or NSF checks will result in a $25.00 fee. Our payment policy includes: cash, check, Visa, MasterCard, Discover and Care Credit. Payment is due at the time the services are rendered.

Kindly provide 24 hour notice of cancellation. Failure to do so may result in a $50 to $100 missed appointment charge. Thank you and we appreciate you choosing this practice for your surgical needs.